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Last Updated: 31-07-2025
At AURIUM, we take pride in offering 100% natural and chemical-free products, crafted with care. Your satisfaction matters deeply to us. If for any reason you are not happy with your purchase, we’re here to help.
Due to the personal and hygienic nature of cosmetic products, returns are only accepted under the following conditions:
We do not accept returns for reasons like personal dislike of fragrance, texture, or results, as each skin and hair type may respond differently to herbal products.
To initiate a return:
Once your return is received and inspected:
Note: Shipping charges (if any) are non-refundable unless the return is due to a shipping error or product damage.
For return requests or questions, reach us at:
📧 Email: info@aurium.gmail.com
📞 Phone: 8595659782