Terms & Conditions

HomeTerms & Conditions

Last Updated: 31-07-2025

Welcome to AURIUM. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. General

This website is operated by AURIUM. Throughout the site, the terms “we”, “us” and “our” refer to AURIUM. By using this site, you agree to comply with all applicable laws and the following terms.

2. Eligibility

By using this site or placing an order, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian.

3. Product Information

All our products are:

  • Herbal and chemical-free
  • Made under the supervision of experienced herbalists and neuropathologists
  • Intended for external use only

We do not guarantee specific outcomes as every individual’s skin and hair type may react differently.

4. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive of taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Wallets.

5. Order Acceptance

Once you place an order, you will receive an email/SMS confirmation. We reserve the right to cancel or refuse any order due to stock availability, payment issues, or suspected fraud.

6. Returns & Refunds

Please refer to our Refund and Returns Policy for full details. Returns are only accepted under specific conditions (wrong product, damaged product, expired product).

7. Shipping

For delivery timelines, costs, and tracking details, please refer to our Shipping Policy.

8. User Conduct

You agree not to:

  • Misuse the website for unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Share false, misleading, or offensive content or reviews

9. Intellectual Property

All content on this site (logos, text, images, graphics) is the property of AURIUM and is protected by intellectual property laws. You may not copy, distribute, or reproduce any part without written permission.

10. Limitation of Liability

We are not liable for:

  • Any allergic reactions or results that vary based on individual skin or hair conditions
  • Delays or interruptions beyond our control
  • Damages arising from the misuse of products

Always do a patch test before use.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website after any changes means you accept the revised terms.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be handled under the jurisdiction of Faridabad.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please reach out:

📧 Email: info@aurium.gmail.com
📞 Phone: 8595659782